Frequently asked questions

Frequently asked questions

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    Free Shipping over $29 from Sydney. 100% Australia-based and Australian-owned.

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Frequently asked questions

When will my order be delivered?

We ship from Sydney. Your order will be very carefully packed and delivered to where you want it to be.
Standard delivery usually takes 2-6 business days, remote areas 8-10 business days and Express delivery 1-5 business days
After placing your order, you will receive an email with more information on delivery.

Can I Return my product?

Orders can be returned or exchanged within 30 days of receiving the parcel, providing they are in original resalable condition.

I would like to speak with the customer service. How can I get in touch?

You can email and call us. We are here for you every day.

What can I do if my item (or part of it) is damaged?

We work hard to deliver your items without damage. Orders can be returned or exchanged within 30 days of receiving the parcel, providing they are in original resalable condition.

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